Home Matters Supporting People

We are a family business celebrating 25 years supporting our community

The Haven, Home Matters hub

Celebrating the Queens Platinum Jubilee at The Haven

Our wonderful staff & volunteers enjoying a well deserved night out

'Foundations for a better life'

Our Mission

At Home Matters, We can recognise the value of every person and are driven by our commitment to excellence and leadership.

We exist to transform the life chances of adults at risk. We are committed to empowering individuals to live full and included lives as members of their communities.

We do this by providing a range of flexible tailor made services to meet the needs of individuals.

Home Matters Walking Group.
'Blowing away the cobwebs'
Mary Stevens Park, Stourbridge.

Home Matters are a specialist provider of tailor made support services, which are available to individuals experiencing varying needs including:

Tab Physical Disability & Learning Difficulty (Pages) copy.1

Are you looking for a unique service to meet your individual needs?

Are you struggling to manage your situation?

Are you feeling lonely or isolated?

Are you struggling to manage and keep your appointments?

Are you feeling lonely or isolated?

Are you having difficulty keeping on top of things

Do you struggle to get out and about?

Are you lacking motivation?

Are your family living away or too busy to support you?

Are you unhappy with your current support provider?

If you have answered 'YES' to any of the above questions, then we may be able to help you. We could be the service that you've been looking for. You can either call us for an informal chat or use our enquiry form on the Referral Page.

Home Matters regularly consults the people that use, refer and commission its services. Your feedback helps us in our constant strive for improvement and desire to be the best. We seek and gather your opinions and ideas through regular focus groups, forums and surveys.

“I have worked with other providers and they have not always given the allocated hours to service users. I know that Home Matters do and have great respect for their ethos in providing a recovery-based approach with service users. They take great consideration in matching staff to clients to ensure that a rapport is established. Home Matters are always honest and realistic in the support they can offer. They do not give false hope to the service user or care coordinator. If they are unable to support a particular goal they will make this clear and not accept additional hours for this”

S.E – Senior OT (NHS)

“If I were ill and needed support, I would hope to be placed with Home Matters, as I see daily how hard each and every person works to make the lives of others more fulfilling”

“Highly recommended the service, stands head and shoulders above other providers deserves support”

“Of all the local mental health support services, I feel Home Matters are the best and always feel relieved when referrals are allocated to them- responsive, caring, flexible, a well led service, clear goals and boundaries”

“Home Matters have staff with good knowledge. they always attend clinics with clients; show care, support and help mental health services promote recovery and independence”

“Home Matters have helped so many of my clients. I have been impressed with their attitude and support compared to other organisations. They actually do the work they are paid for and get good results. Patients like the staff and I get very good feedback. It is an extremely valuable resource which I highly recommend"

Dr N - Consultant Psychiatrist

Home Matters Supporting People Limited is registered and therefore licensed to provide services by the Care Quality Commission (Provided ID - 1 - 2995771367)

For further information visit: www.cqc.org.uk

To see the latest report Click Here

Latest inspection: 23rd May 2018

Report published: 4th July 2018